Thats not true, less wiring = less cost of material and install time. Now we can have install price therefore the GC or owner saves $$$$$$$$$. You still have to have your unit serviced, why not have it serviced from a large reputable company instead of a small mom and pop company that may not have qualified teck's and training.

-- (nofear971@hotmail.com), January 29, 2005

Answers

exactly my point, i'm gonna spend 100k for a mercedes and expect the ford dealership to maintain it... DUH.

-- Will (mtnrambo@msn.com), January 29, 2005.

"qualified teck's and training"? the ability to retrieve a code from a system and then follow the indicated steps is what's taught in the major's "tech training" schools. our trade is losing true diagnostic capability. following a block diagram and calling factory support is leaving us more and more dependant on the company. take our tool and phone away and what can we fix then? the end of this contract or the next will be a real wake up call. i work for a major but know some pretty sharp guys working for "mom and pop".

-- cliff (clifford.smith@verizon.net), January 29, 2005.

Cliff,

To a degree, your right. But that how OTIS operates, not TKE. Most of the guys That I've worked with won't call NTS when they run into a problem, we all call each other.

I know you also know that it's more than pulling up a fault code and doing what the book says to correct it.

Everything out there these days will give you a fault code, even MCE. I think it's made life a lot easier.

-- Will (mtnrambo@msn.com), January 30, 2005.

Tac-20

Your write about calling NTS. 50% of the time they lead you down the garden path anyway even you have a hour to wait for them via the phone, with the execption of the newer equipment. The best thing to do is read the training and service manuals a couple times(ON MAINTENANCE TIME, in the long run it pays off.

-- (nofear971@hotmail.com), January 30, 2005.

Will, I agree. I just regret not having the capability to track a fault to its absolute source, as we could in the past. And I can see where that can take us in the future. We help each other also, frequently relying on someone having had a similar problem. We have to operate within the environment that exists today, but old fogeys like myself will still grumble sometimes.

-- cliff (clifford.smith@verizon.net), January 30, 2005.