On January 29, 2004, I called Columbia at 1.800.889.7434. Gave the lady my info. She said the rebate was still being processed. My reference number is 7598. She said I should receive all three $25 rebates within the next several weeks.
Called and spoke with Donna on 3/1/04. She said the checks would go out this week.
Called again on 4/2/04, spoke with Barbara. She also said they were going out this week. I asked for a supervisor. Gloria. Checks will be cut on Monday and sent.
Called again on 4/15/04, had to leave a message on the machine.
Called again on 4/16. Got someone on the phone and was told I was on the check cut list for Monday. I explained this was the exact thing I was told weeks before and asked for a supervisor. Barbara gets on the phone and she tells me that Fry's and Columbia are in the middle of legal proceedings and there was nothing to do but wait.
I called Outpost.com's corporate offices and they asked me to send copies of whatever I had to jhulton@outpost.com
This email confirms receipt of your order request J5566966. A summary appears below.
You may follow the progress of your order at http://www.outpost.com/ordertracking Please have your order number and the e-mail address you used when you placed the order available.
We suggest you save this email for any future inquiries. To assist us in providing you with the best customer service, please include your order number on all correspondence.
Order number: J5566966
Order request date: 10/20/2003
Bill To:
John Spann
3338 Murray Road
Finksburg, MD, 21048
United States
Ship To:
John Spann
3338 Murray Road
Finksburg, MD, 21048
United States
The following items were requested:
Outpost # 3672185 Qty: 3
Description: Columbia: FRS22-SPR-2 with built-in flashlight and 1/2 Watt GMRS
2-Pack $0.00 After Mail-in Rebate
Price: 75
SUBTOTAL: $75.00
Discount: $0.00
Tax: $0.00
Shipping: $6.02
Handling: $0.00
TOTAL: $81.02
***************************************
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