I called Lands End this morning and explained I have several of their Rugby shirts. Each of these shirts has tears where the button patch meets the chest of the shirt. Woman on the phone told me to package up the shirts, send them back and ask for new ones. Might not be able to match colors. Send them to ...

Lands End Returns
2 Lands End Lane
Dodgeville, WI 53595

Be sure to send a note explaining circumstances.

-- Anonymous, December 04, 2002

Answers

Sometime last week, I did receive three new rugby shirts from Lands End. In addition, I also received a $10 check to reimburse me of the origional shipping charges.

-- Anonymous, January 20, 2003

I did send these three shirts back to Lands End on December 31, 2002.

Shipment History

You entered 0302 1790 0001 4277 6151 Your item was delivered at 3:36 pm on January 04, 2003 in DODGEVILLE, WI 53595.

Here is what happened earlier:

* ACCEPTANCE, December 31, 2002, 3:06 pm, FINKSBURG, MD 21048

We will wait and see what happens. I wrote a note on the computer at home explaining the situation.

-- Anonymous, January 07, 2003