M7 problem...contt.greenspun.com : LUSENET : Leica Photography : One Thread |
So I spoke to Leica USA. They claimed they had not seen this problem before with the M7 (frozen shutter). They are sending a courier to pick up the camera on Monday. I will keep you posted on the outcome.Anam
-- Anam Alpenia (aalpenia@dasar.com), May 02, 2002
Is the same courier dropping off a new one for you to use while they poke and prod at your investment?
-- Ken (kennyshipman@aol.com), May 02, 2002.
Good point, Ken. I doubt they will do that, but never hurts to ask .
-- Anam Alpenia (aalpenia@dasar.com), May 02, 2002.
I reckon thats the least they can do, after charging that much money and it fails within the first week, must be a real embarrassment for Leica.
-- Karl Yik (karl.yik@dk.com), May 02, 2002.
It's a new model, problems are bound to come up.
-- chris a williams (LeicaChris@worldnet.att.net), May 02, 2002.
I dont think its reasonable to assume that because something is new, that us users have to expect problems. This is fine if its just a few that have escaped quality control, but if this turns out to be a flaw in the design, then its just not acceptable.
-- Karl Yik (karl.yik@dk.com), May 02, 2002.
You folks bring up a great point. Leica USA should include free loaners with the USA Passport. As soon as they receive your camera and determine it's really broken, they send you out a loaner which you keep until they notify you yours is fixed. Then when they receive your loaner they immediately ship your camera to you. I bet that would put a dent in the gray market.
-- Jay (infinitydt@aol.com), May 02, 2002.
As good and logical an evolution as the M7 is of the M body line, this is exactly why I'll wait for a year or two before getting one.Best,
Jerry
-- Jerry Pfile (Jerry Pfile@MSN.com), May 02, 2002.