Problem with telephone line and computer : LUSENET : A Village Commons : One Thread

About 4 weeks ago, we had a major storm and I unplugged the computer. Thought I was doing good, but forgot about the phone line. After the storm, I couldn't log on and I thought it might be the modem. Just on a whim, I unplugged the phone line to the computer (it's on a seperate line), then plugged it back in and it worked. Problem is, I have to do this everytime I log on! I'm getting REAL tired of crawling under the desk every time and unplugging the line, then plugging it back in. (stop laughing). Any clues what the trouble might be?

-- Annie (, July 25, 2001


change the phone jack,, might have a small short in it. And one of the cheapest things to replace, (and easiest)

-- Stan (, July 25, 2001.

I agree. I might also add while you're out at Radio Shack or wherever buying that you might splurge and get a new length of telephone cord as well. If those two things fail to help I have a little trick for you in case it's the phone wire from the phone box to your outlet. When you replace your phone jack you'll likely see four wires (Red, Green, Yellow & Black) only two of which are connected (usually Red & Green). Disconnect those and use the Yellow & Black at your jack and at the other end of that line, too. The tough part might be finding the other end of that line. ;o) I hope this helps.

-- Gary in Indiana (, July 25, 2001.

I'm not sure what your problem is just now, but I strongly suggest you invest in an UPS with line conditioning capabilities. SAMS carries the Backups 500 for under $100. (That's APC)

I will put ALL sensitive electronics on UPS when (if) the house is completed. Stereo, PC, microwave, you name it, there'll be surge protection at the least and line conditioning on the most sensitive (stereo, tv, pc)

-- Sojourner (notime4@summer.spam), July 25, 2001.

Could also be that the autoconnect circuitry in the moden was zapped. This is the circuitry that detectes the phone line prior to dialing a way to avoid replacing it is to get a t splitter mod plug (about $1) and a short line to run from your splitter to one plug on your splitter and the wall line to the other plug on the splitter. Then you can plug and unplug tabletop side. Anothe way is to check if your phone has dual wall and data jacks and put it and the modem together.

-- Jay Blair in N. AL (, August 04, 2001.

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