IRS Still Having Problems Answering Taxpayer Questions : LUSENET : Grassroots Information Coordination Center (GICC) : One Thread

But the GAO, the investigative arm of Congress,
said continued progress is hampered by "declines
in the productivity" of the IRS workers who handle
telephone calls and by slow modernization of IRS's
outmoded computer systems. ^----

Tampa Bay Online

-- spider (, April 03, 2001

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