Computer glitch affects flights at Delta subsidiarygreenspun.com : LUSENET : Grassroots Information Coordination Center (GICC) : One Thread
Computer glitch affects flights at Delta subsidiary
February 27, 2001 Web posted at: 2:35 p.m. EST (1935 GMT)
by Lucas Mearian
(IDG) -- A computer malfunction temporarily shut down the flight dispatch system used by a Delta Air Lines Inc. subsidiary Monday, causing flight cancellations and delays that affected operations all day long across the unit's entire travel network in the eastern U.S. and Canada.
Atlantic Southeast Airlines (ASA), which flies between major hubs such as New York and Atlanta and numerous smaller cities, said in an advisory posted on Delta's Web site that the glitch occurred early Monday morning and "resulted in a temporary outage of its computer-based flight dispatch system."
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The advisory didn't provide details about the computer glitch, nor did it specify how many flights had to be cancelled or delayed by ASA. Officials at both Delta and ASA didn't return phone calls seeking comment on the incident Tuesday morning.
ASA said in Monday's statement that it worked throughout the day to make alternate flight arrangements for customers who were affected by the cancellations and delays. That process was due to continue until all ticketed passengers who needed to change flights were accommodated, the airline added.
-- Martin Thompson (firstname.lastname@example.org), February 27, 2001