On reading Q & A for some time now i have noticed the large number of people who have dealings with Abbey National And the like. I was wondering how anyone got on with Lloyds TSB (cheltham and Gloster) as we are having fun with them at the moment and would be very interested in anyones stories and what if any was the outcome as it would be useful to know how this company works

wendy

-- wendy (wendyjr@hotmail.com), January 31, 2001

Answers

Wendy

No doubt Abbey victims will find out what Lloyds are like if they take over Abbey. Talk this week of them doing so?.

-- Bryan Turner (bryan@loancheck.fsnet.co.uk), February 01, 2001.

See the 'voters say' section of this site. I think that Lloyds/TSB/C&G are about 4th..

Cheers, Vince

-- vince smile (vincent.smile@postoffice.co.uk), February 01, 2001.

I would respectfully refer you to the lead article in the Sunday Times Money Section, dated June 22nd, 1997, entitled "Hidden fines add thousands to mortgages" in which a C&G customer, John McKerrell (who is known to me) received a £66,000 'refund' (after a five year struggle) in an out of court settlement despite statements by C&G that its figures were correct and fair and a repossession order by the courts. He was not repossessed. Given the content of this story, I will leave it to your imagination as to how cautious you should be, and the documentation that you should insist upon.

It would be useful if you could post any dates of when you took out your mortgage and the amounts involved which may throw up points for consideration.

I believe others have had a little trouble accessing the S/Times story, but if you go to the S/Times and go to the bottom of the page and click on 'search' you will find the 22/06/97 edition. Scroll down the right handside of the front page to the 'Money Section' and click on, this will bring up the article.

Good luck. Vic

-- Vic Harper (victorcharper@aol.com), February 01, 2001.

I forgot to mention that this article also features our old friends Bradford & Bingley, where they had refunded one customer £27,000, due to 'hidden fines' concealed on his nmortgage account/statements as 'additional interest'.

Cheers, Vic

-- Vic Harper (victorcharper@aol.com), February 01, 2001.