CRYSTAL RIVER -- City officials appear
ready to ask the City Council to spend
tens of thousands of dollars to replace
year-old accounting software that has
been blamed for causing numerous problems
with utility bills.
. . .
One recurring glitch, she said, is that
final utility bills list lower "pay after"
amounts than if someone had paid the balance
on time. And when she prints a duplicate bill,
different amounts are reflected than the
original bill.
In a telephone interview from Falmouth, Maine,
Munis president John Marr acknowledged the
software had problems and attributed them to
an early release driven by Year 2000 computer
problems.
Many municipalities, including Crystal River,
had to replace non-Y2K compliant software and as
a result, the Munis rushed to meet demand, Marr
said. "It's possible that it was released more
aggressively than we typically release a product.
It wasn't as mature or robust as one might want it
to be."
St. Petersburg Times
-- spider (spider0@usa.net), November 14, 2000