England: BT sends woman 467-page billgreenspun.com : LUSENET : Grassroots Information Coordination Center (GICC) : One Thread |
According to Nick: "I received a quarterly
bill of 467 pages in September (sent by Parcel
Force no less) with charges of B#1,450.06 - and
all for dialling a BT Surftime free access number."It reduced my wife to a 'sobbing her heart out'
mess when she opened the parcel.. . .
In August BT admitted that it had suffered a
"breakdown on internal billing procedures" for
SurfTime.The Register
-- spider (spider0@usa.net), November 01, 2000