OR: Portland billing glitch flows downhill

greenspun.com : LUSENET : Grassroots Information Coordination Center (GICC) : One Thread

Commissioner Erik Sten says at least 12,000 Water
Bureau customers will get a break on the amount due

Thursday, October 19, 2000

By Scott Learn of The Oregonian staff

Portland's Water Bureau, beset by problems with a new
computer billing system, will give customers whose bills
are more than six months late a 20 percent discount on the
sewer portion of their bill, Commissioner Erik Sten said

. . .

The bureau still has about 12,000 bills that haven't been
sent since the new system started. Bureau officials said
they hope to whittle that number to 2,000 by the end of
next week.


-- spider (spider0@usa.net), October 23, 2000

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