type 3 errors

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I have a friend who is getting intermittant type 3 errors.

She is runs Eudora or Netscape for a while (an hour or two) and everything works fine at first and then blammo.

This error never occurs when using Word.

She was using Virex, but I turned it off and pared down the Extensions and Control Files a bit. That didn't help.

She has more than enough memory (more than the suggested amount)for both programs and virtual memory is on. [Also the cache for Netscape has been wiped so that's not the problem].

Any suggestions? Reload the software? Help?

-- tony curtis (acurtis@server.ccsm.uiuc.edu), February 22, 1999


Tony, What OS is your friend running? I found the following in Apple's Tech Info Library:

"Because Internet Config Extension is installed by a variety of Internet programs (web and FTP browsers, for example), it is possible for the version of Internet Config Extension included with Mac OS 8.5 to be silently replaced by an older version of Internet Config Extension during program installation.

To correct, ensure that Internet Config Extension version 2.0.2 or later is installed in the Extensions folder of the System Folder. If necessary, use the Mac OS 8.5 Installer to perform a custom-install of the Internet control panel. Both the Internet control panel and Internet Config Extension will be installed. "

If she is running System 7.5 she should upgrade to 7.5.3 immediately. OS 8.1 is better, and 8.5.1 is best.

-- Darron Spohn (dspohn@clicknet.com), February 23, 1999.

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