Response to SARN shock

Number the pages so you can prove that the Abbey were unhelpful in the order that they sent you the bundle.Then sort the lot out into sections,ie before and after the repo then into sub sections ie Mig claims,Reciepts for works done, letters to you and others. That way you will be able to follow 'stories' as time went on and hopefully mistakes will be more obvious.We employed this method and discovered an error that allowed us to settle for £1000 without filling in an I&E form.

[ Previous | Next ]