Response to Wescot Credit Services Ltd

I have recieved a letter from WESCOT regarding an account with Brittania music, they told me i had recieved 2 dvds from them and that i had to pay up. i have already contacted brittania and they told me to get proof that i sent it from the post office. when i sent it back, it just said if ure returning this just add a stamp. i didnt get recorded delivery or anything. i have no proof that i ever recieved anything. when i also phoned up, they said they didnt know how the account was set up as they had no record of it on file. i asked that they could send me my file but to no avail. What can i do?

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