Response to Out of the blue

Please don't panic, these letters are designed to rattle your cage. Serve on SARN on the BS too. Do not take phone calls from these people, insist it is all in writing. Read the site from top to bottom and follow the advice given, coming back to post with specific queries if you need to. Keep copies of anything you write or receive, date them as to when they were sent/received. Keep a log of any calls or any goons visiting. You are in a council house, there is nothing they can do other than garnish your wages. If this would cause you "hardship" they can't even do that. Take a deep breath and be comforted by the fact that you are one of many on this site. Keep us posted and we will jump in whenever possible with directions. If HSE get back to you with further threats, politely respond that you have received their letter dated XYZ but that you do not acknowledge *any* (not *the*) shortfall debt and will require the SARN paperwork before any further comment is made. Everything you need to know is here!

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