Postal Matters

Times

September 06, 2004

Third-class delivery

Money for nothing

POSTMEN familiar with specific postal areas might improve postal deliveries in London, but I doubt it. For the past year, our delivery men in the Kennington area have been changed continually. If we’re lucky, we get post in the afternoons three times weekly, and rarely on a Saturday.

Any attempt to check on what’s happened to deliveries at our local office results in the phone being put down without an answer. A letter of complaint to Royal Mail’s chairman, Allan Leighton, in April this year, received a reply in June ignoring my argument but assuring me that I would receive an immediate improvement in our service. We haven’t.

In every area of government and public service the UK operates a demented, fudge policy. Who would ever consider that fat cats not achieving their targets should be rewarded financially? Only the apathetic British.

Jim Kelsey, London SE11

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