Response to I&E form

Thanks for your replies. They have provided documents as a result of Sarn and answered questions, although this was a time consuming process. I have offered a full and final as a 'goodwill gesture' but they refuse to accept until I fill out the form. They said in last letter that unless I do it this time they will apply to court. I was worried incase the courts would think I was not trying to resolve the dispute. I have pushed underselling as my main problem with them with they now say they refuse to accept my allegation with firm evidence. I have thought of taking the underselling to the ombudsman - is this the sort of thing he deals with and without evidence would it stand? Any other ideas of what I should do now? We seem to be going round in circles and have been for 5 1/2 yrs. Thank you

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