Response to Subject Access Request

I've been down this road - I didn't tick any boxes and requested ALL information - except they didn't seem to understand what exactly I meant by ALL. I helpfully defined ALL to them and they still say they might have something but unless I tell them what I am looking for how can they possibly help me. So yes, I am totally within my rights but stuffed none the less! If anyone can advise on how I get my SARN stuff I'd be grateful. After all - how can I tell them exactly what I want unless I know exactly what they have.

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