Response to DLA - How to proceed

I have been going through the same process with Abbey National (I borrowed from N & P). Follow the advice on the site. Insist that they show you all documentary evidence relating to the sale, and stick to your guns. They will continue to threaten you, but don't give in. You have the right to see all the paperwork so keep repeating the request. This site is full of excellent information and advice and has been a great help to me.

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