Response to Pyro 1394 Capture card?

I tried Pyro on my PC (Celeron 400 mh) with a Vistura dv camera. It showed the video on the screen but after the capture gave error message "Invalid file format". Couldn't get through to Pyro help (even their message box was full so couldn't leave a message). Bought it from Video guys (www.videoguys.com) who said it works on 50% of their client's machines, don't know why. They took it back. Am trying Miro DV200 when it arrives.

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